Q:Do you sell the 'UGG Australia' branded ugg boots?
A:Unlike many other retailers, we only sell Australian made ugg boots, made in Australia from high quality Australian sheepskin.
Q:Are ugg boots waterproof?
A:Our Ugg boots are not water-proofed when they are made, however they can be water proofed using water proofing sprays.
Q:How to Clean Ugg Boots?
A:Ugg boots can last a long time if you look after them. Sadly however, constantly wearing your ugg boots can lead to a build up of dirt and odors. There are some specialized products which are great at keeping your boots clean but you can also clean your ugg boots just by using standard house hold ingredients.
Q:Do you have wholesale?
A:Yes.The price depends on your order quantity and payment ways. You will enjoy extra discount for bulk order.
Q:How to pay the order?
A:We accept paypal,credit card,western union and wire bank transfer for order.
Q:How long is delivery?
A:As usual,it would take 7-9 business days to arrive at your door.
Q:Can I return the order if i find it takes some problem?
A:Yes,but please take photos about this problem on the items and parcel. And describe the issue clearly, so that we can process your problem effectively.
Q:Why did your delivery free-shipping?
A:We stock our products from factory directly and sale online without paying the cost of our physical store.
